Associated Imaging Services Logo
AIS Building Exterior
Get a Quote

Meet the AIS Staff

Mark Spangler Headshot

Mark Spangler

President/Owner

 

Mark has been working in Nuclear Medicine and Ultrasound Imaging since 1975 with some of the biggest names in the industry. Although Mark's technical experience is very impressive it is his integrity and dedication to his family and customers that is most appreciated.

"I believe in the Golden Rule, do to others as you would have them do to you. I try to keep this rule in mind in all aspects of customer service."

What was your last job before AIS?
I worked for Advanced Imaging Technologies as a nuclear service engineer.

Education?
Graduated from Holcomb High School. Attended Garden City Community Junior College. Graduated with an Associates Degree in Electronic Engineering Technology from K-State Salina.

Family?
Married with three children (and their spouses) and seven grandchildren.

What was your first ever job?
Farm work for my best friend’s dad.

How long have you lived in Wichita and what are your impressions of the city?
Since 1975. I like Wichita for many reasons such as the weather, friendly people, good economy, reasonable cost of living, centrally located in US.

What area of town do you live in?
Northeast in Bel Aire.

Who is the person you would most like to meet?
Billy Graham.

What was the last book you read?
"Playing for Pizza" by John Grisham.

What is your favorite Wichita restaurant and why?
Panera. They have great food (best hazelnut coffee in town), good prices, and pleasant atmosphere.

What is your favorite vacation spot?
Rocky Mountains of Colorado.

Mike Shepherd Headshot

Mike Shepherd

Ultrasound Service Manager

 

After receiving electronics training during a five year tour in the US Navy, Mike attended school at Butler County College to obtain his associates degree. Now his mission is to support the equipment in your facility. A little football, golf and gardening provide R & R.

"My goal is to provide all clients with expedient service, reliable parts, the latest advancements in technology and to build lasting friendships along the way."

What was your last job before AIS?
I was working as an electrician.

Education?
Graduated from Northwest High School. Associates Degree, Butler County Community College. Various courses at Wichita State University towards Bachelors Degree.

Family?
Married, 2 boys, 1 dog.

What was your first ever job?
Worked for Rolling Hills Golf Course.

How long have you lived in Wichita and what are your impressions of the city?
Born, raised and been in Wichita all my life except for 5 years in the Navy. Out of all the places I've been and seen in the Navy, Wichita was the one that I liked best. Not too big and not too small.

What area of town do you live in?
Eastside, College Hill.

Who is the person you would most like to meet?
Lee Iacocca.

What was the last book you read?
A Random Walk Down Wallstreet by Burton Malkiel.

What is your favorite Wichita restaurant and why?
Kobe's Steakhouse. Great atmosphere, food and entertaining.

What is your favorite vacation spot?
Don’t really have a favorite, but somewhere warm like Hawaii or Australia.

 
Grant Norris Headshot

Grant Norris

Account Representative

 

A team specialist, Grant obtained a Bachelors Degree in Education from Wichita State University. He then taught physical education and coached varsity baseball at a Wichita high school for seven years, until signing with the AIS team.

"I work for not only AIS, but also for each one of our customers. I look forward to meeting the needs of our customers with high-quality equipment and superior service."

What was your last job before AIS?
I was a physical education teacher and baseball coach at Southeast High School. I also ran a swimming pool maintenance business on the side.

Education?
Graduated from Southeast High School. Attended Cowley County Community College on a baseball scholarship. Bachelors degree from Wichita State University in Education.

Family?
Married to my wife Alissa. We have three kids, Jewel (8), Easton (5), and Aspen (3).

What was your first ever job?
Worked for Little Caesar’s Pizza.

How long have you lived in Wichita and what are your impressions of the city?
Born and raised here in Wichita. I love it, Wichita has everything you need without the big city problems.

What area of town do you live in?
Northeast, the Bel Aire area.

Who is the person you would most like to meet?
Probably my childhood hero George Brett.

What was the last book you read?
Customer Love by Mac Anderson.

What is your favorite Wichita restaurant and why?
Scotch N Sirloin. One of the best restaurants in Wichita, all the food is good there and it isn’t the priciest place in town.

What is your favorite vacation spot?
New York City.

Carlan Flatt Headshot

Carlan Flatt

Oklahoma Service Manager

 

Carlan is a competitor. Although he spends as much time as he can with his wife and three sons, Carlan also enjoys dirt bike endurance racing, race cars & hot rods. Expect Carlan to show up fast when you call.

"It is my goal to combine excellent service and customer support with affordable rates and quick service response, while maintaining the highest customer satisfaction. Succeeding with this will create a ‘Win + Win’ situation."

What was your last job before AIS?
General Electric Medical Systems/ SMV America.

Education?
Graduated from Iowa Park High School in Iowa Park, Texas, class of 1985. Attended Vernon Regional Jr. College in Wichita Falls, Texas from May 1985 to March 1987, graduating in May 1987 obtaining an Associates Degree in Electronics. Many hours of manufacturing training in nuclear medicine equipment and office electronics.

Family?
Wife Becky for 21 years. Three wild boys, Brenton, Josh and Trey, 19, 12, and soon to be 9.

What was your first ever job?
I worked in a scrap steel yard. It was the summer of 1981 in Wichita Falls, Texas, something like 40 days with daily high temps over 100 degrees. I was so excited about making more money than my buddies, $4.00/hr., I didn’t realize how hot it was.

How long have you lived in OKC and what are your impressions of the city?
Moved here in 1993 for employment. This is my wife’s hometown so I guess I like it ok. It’s not Podunk, TX.

What area of town do you live in?
Southeast Edmond, Oklahoma.

Who is the person you would most like to meet?
Malcolm Smith.

What was the last book you read?
Customer Love by Mac Anderson.

What is your favorite OKC restaurant and why?
Chilleno’s, as close to the TexMex I was raised on as I can find.

What is your favorite vacation spot?
Cass, Arkansas. You have to go there to understand.

 
Alissa Norris Headshot

Alissa Norris

Trackball Service Technician

 

Alissa understands the importance of family. She is married to Grant, and they have three children. She counts it a blessing to be able to schedule her time around her family and her responsibilities as a wife & mother.

"It is my desire to perform my job to the best of my ability, giving my customers a great product at an affordable price."

What was your last job before AIS?
I volunteered at our local Pregnancy Crisis Center.

Education?
Graduated from Trinity Academy in Wichita, KS.
I attended Wichita State University.

Family?
I am married to Grant Norris. We have been married for 8 years. We have 3 children, Jewel, 8, Easton, 5, and Aspen, 3.

What was your first ever job?
Dairy Queen.

How long have you lived in Wichita and what are your impressions of the city?
I was born and raised in Wichita, KS.

What area of town do you live in?
Bel Aire, which is in the northeast part of town.

Who is the person you would most like to meet?
Matt Damon.

What was the last book you read?
With 3 kids I haven’t had a lot of time to read!

What is your favorite Wichita restaurant and why?
Sumo. It is a Japanese restaurant. They have incredible garlic fried rice!

What is your favorite vacation spot?
Halifax, Nova Scotia.

Debbie Darrah Headshot

Debbie Darrah

Office Manager

 

After managing seven children and 19 grandchildren, Debbie handles the management of our office with confidence.

"My mission is to be the ‘friendly voice’ at the other end of the phone line, to treat each person I encounter with courtesy and respect, to be responsive to the unique needs of each customer, and to dispatch their calls promptly and efficiently."

What was your last job before AIS?
Medical transcriptionist.

Education?
Graduated from West High School in Wichita, KS.
Attended Friends University and Wichita State University, majoring in Biological Science and Elementary Education.

Family?
Married to my husband, Bob, for 27 years. We have 7 grown children and 19 grandchildren.

What was your first ever job?
The day after I graduated from high school I became Secretary to the Director of Public Relations at the Wichita Area Chamber of Commerce.

How long have you lived in Wichita and what are your impressions of the city?
I was born in Shattuck, Oklahoma but came to Wichita when I was four years old, and have been here ever since. Wichita is a great place to work and raise a family…it’s nice to visit other places, but this will always be home.

What area of town do you live in?
Southwest Wichita.

Who is the person you would most like to meet?
Mel Gibson.

What was the last book you read?
A Promise to Believe In by Tracie Peterson.

What is your favorite Wichita restaurant and why?
We love to go to Cheddars… nice atmosphere and great food for a great price.

What is your favorite vacation spot?
Upstate New York.

 
Dustin Luallen Headshot

Dustin Luallen

Service Engineer

 

Dustin comes to AIS with a background in aerospace manufacturing and mathematics. His formula for success includes playing on a men’s soccer team and spending time with his family. He’s on our team now, and ready to score big numbers in customer service.

"Unsurpassed customer service is my number one priority. As an AIS Service Engineer, my goal is to provide our customers with fast, honest and reliable service of the highest quality."

What was your last job before AIS?
Design Engineer with Raytheon Aircraft.

Education?
Graduate of Wichita State University with a degree in Sociology and minors in Aerospace Engineering and Mathematics.

Family?
Married with 2 kids: Colbin (son) and Kyler (daughter).

What was your first ever job?
I sold rafts at Barnacle Bills Fanta Sea Water Park.

How long have you lived in Wichita and what are your impressions of the city?
Born and raised in Wichita. I love the community atmosphere here.

What area of town do you live in?
Southeast Wichita.

Who is the person you would most like to meet?
Inventor Burt Rutan.

What was the last book you read?
What the Bleep Do We Know?

What is your favorite Wichita restaurant and why?
Other than my wife’s cooking, which beats out any restaurant, N & J’s because it has the best hummus and tabouli in town.

What is your favorite vacation spot?
The ski slopes of Colorado with my family.

Frank LeBleu Headshot

Frank LeBleu

Service Engineer

 

After managing seven children and 19 grandchildren, Debbie handles the management of our office with confidence.

"I believe in integrity first, service before self, and excellence in all I do."

What was your last job before AIS?
I worked as a Nuclear systems Field Engineer for General Electric Medical Systems.

Education?
Graduated from Westlake High School. Graduated with an Associates in Applied Science degree in Electronics from Vernon Regional Jr. College Wichita Falls, Texas.

Family?
Married to my wife Shirlene of 27 years. I have one son, one daughter and 3 grandchildren.

What was your first ever job?
Paper route during junior high and high school.

How long have you lived in San Antonio and what are your impressions of the city?
Returned to San Antonio in 1994 to accept a job as Service Engineer for SMV Medical. The City is one of the fasting growing communities in the nation with very diverse culture, entertainment, and cuisine. Downtown San Antonio is very much alive with shops, restaurants, and of course the Alamo and River walk.

What area of town do you live in?
We actually live in Bulverde, a small community about 20 miles north of San Antonio nestled in the foot hills of the hill country.

Who is the person you would most like to meet?
I would have loved to have met President Ronald Reagan had I had the opportunity.

What was the last book you read?
I am currently reading “Dragon” a Dirk Pitt thriller by Clive Cussler.

What is your favorite San Antonio restaurant and why?
Aldos Ristorante Italiano. The wife and I spent some time in Europe during our military carreers and fell in love with Italian food. Aldos combines home style Italian food with a quiet, personal atmosphere.

What is your favorite vacation spot?
We spent a wonderful 2 weeks in and around Santa Fe, New Mexico taking in the wonderful sights and tasting the local wine from the various wineries in the Jemez Mountains and Santa Fe National Forest. We could spend days sharing our photos.

 
Sign Up

Signup for our email newsletter.

Testimonial

What our clients say.

"I have contracted with AIS on several occasions to relocate several gamma cameras.  They have always been a reliable service team that you can count on.  The jobs are done right and completed on time and done at a reasonable cost.  I simply don't use any other service to make our moves!"

Jon Thoreson, CNMT, Director Clinishare/Nuclear Diagnosis, Inc.
Independence, MO

Read More+